Orders placed online at image-republic.com are processed within 72 hours (from Monday to Saturday morning, excluding holidays).
If the product or products are available immediately, they will be shipped the day after reception of your order (business days). Certain products (such as prints in formats exceeding 40x50 cm) may require a longer manufacturing time, although this will not exceed 15 days.
Shipping fees are applied and tariffs vary according to package weight and country of delivery (metropolitan France / Europe / rest of world). The minimum fee is 10€.
Shipping by Colissimo
“Colissimo Suivi” deliveries are ensured by La Poste within 2 to 3 business days after shipping. If you are not here at the moment of delivery, La Poste will leave you a notice of passage enabling you to pick up your package at the Post Office for the following 15 days.
A tracking number is attributed to each of your orders which allows you to follow your package by visiting the Colissimo site (www.colissimo.fr).
Your tracking number will be sent to you by email as soon as your order is prepared and ready to be shipped. You can also find it in your client account under the heading “My orders”.
When ordering, select a delivery destination; the shipping charges will be calculated and applied accordingly.
Due to an important volume of orders during the holidays, there may be a slight delay in delivery times until the first week of January. We apologize for any inconvenience this might cause.
Right of return
During the 15-day period following reception of your order, you may make a request for a return or a refund by emailing us at firstname.lastname@example.org
Our client services will indicate the procedure you must follow. Please ensure that the prints are perfectly intact and in their original packaging.
Once we’ve received your returned order, you can either:
Select a new print worth an equal amount
Request a full refund for your purchase amount