Deliveries and returns

DELIVERIES AND RETURNS

Shipping

Orders placed online at image-republic.com are processed within 72 hours (from Monday to

Saturday morning, excluding holidays). 

If the product or products are available immediately, they will be shipped the day after reception of

your order (business days). Certain products (such as prints in formats exceeding 40x50 cm) may

require a longer manufacturing time, although this will not exceed 15 days.

Shipping fees are applied and tariffs vary according to package weight and country of delivery

(metropolitan France / Europe / rest of world). The minimum fee is 10€.

Shipping by Colissimo  

“Colissimo Suivi” deliveries are ensured by La Poste within 2 to 3 business days after shipping. If you

are absent at the moment of delivery, La Poste will leave you a notice of passage enabling you to

pick up your package at the Post Office for the following 15 days.

A tracking number is attributed to each of your orders which allows you to follow your package by

visiting the Colissimo site (www.colissimo.fr).

Your tracking number will be sent to you by email as soon as your order is prepared and ready to be

shipped. You can also find it in your client account under the heading “My orders”.

International shipments

When ordering, select a delivery destination; the shipping charges will be calculated and applied

accordingly.

Due to an important volume of orders during the holidays, there may be a slight delay in delivery

times until the first week of January. We apologize for any inconvenience this might cause.

Right of return

During the 15-day period following reception of your order, you may make a request for a return or

a refund by emailing us at contact@image-republic.com

Our client services will indicate the procedure you must follow. Please ensure that the prints are

perfectly intact and in their original packaging.

Once we’ve received your returned order, you can either:

 Select a new print worth an equal amount

 Request a full refund for your purchase amount