Our eshop remains open | Delivery in strict compliance with health regulations | Return time extended to 60 days | Take care of yourself.
FREQUENTLY ASKED QUESTIONS

I want to offer an IR product to a friend. If he doesn’t like it, will he be able to exchange it?

Yes, by returning the product at his own expense as well as paying the return shipping cost of the product he prefers, depending upon its availability.

Are the prints delivered in a frame?

No, the prints are delivered in a sleeve corresponding to the collection to which it belongs.

What are the dimensions of the print without the passe partout?

For prints 30x40cm -> 194x272 mm
For prints 40x50cm -> 304x418 mm

Are all the Image Republic creations displayed on your site ? 

No, for certain business reasons, some works are not shown online but are available in our points of purchase.

Where can I find the Image Republic collections ?

Looking for the nearest point of sale? We are distributed all over the world! To find the nearest point of sale, please call us at +33 1 44 50 14 10 or send us an email on showroom@image-republic.com.

I’d like delivery outside of France. Is this possible?

Yes, if your country is covered by our carriers and if you provide a detailed delivery address.

Are the shipping costs based on the size of the prints?

The shipping costs are based on the weight of the package and the delivery zone.

I want my package to be delivered to an address other than my home address. Is this possible?

You can select a different delivery address and billing address when you place your order. In case you’ve made an error or if you change your mind, please let us know as quickly as possible via email at showroom@image-republic.com. Depending on when we receive your notification, we will let youknow whether it’s possible to change the delivery address.

When will my order be shipped / delivered? What are the delivery deadlines? Are there several delivery options?

Products are shipped within 8 days, subject to availability.

Are all online transactions secure?

All transactions are handled by Ogone, the Crédit Mutuel payment system. All data is encrypted and cannot be intercepted. Your bank data will not be shared with Image Republic.

I want to place an order on your site but would like to pay by bank check, is this possible?

Yes, but your order will not be processed until your check has been received and deposited into our account. You may also call us to pay for your purchase via credit card.

For any other questions, please contact us by e.mail: showroom@image-republic.com