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GENERAL TERMS AND CONDITIONS OF SALE AND USE
ARTICLE 1. SCOPE
The general terms and conditions of sale detailed below (hereinafter referred to as the “General Terms”) govern the contractual relationship between any user of the website image-republic.com (hereinafter referred to as the “User” or “You”) and the commercial brand Image Republic, owned by the company Image Republic SARL, with a share capital of €66,600, headquartered at 4 rue du Cherche-Midi, 75006 Paris, and registered with the Paris Trade and Companies Register under number 531 601 656 (hereinafter referred to as “Image Republic”).
These general terms and conditions of sale are the only ones applicable and replace all other conditions, unless previously agreed otherwise in writing.
Image Republic may occasionally modify some of the provisions of these general terms and conditions; therefore, you must review them before each visit to the website image-republic.com (hereinafter referred to as the “Site”).
These modifications apply from the moment they are posted online (01/09/2011) and cannot apply to previously concluded contracts. Each purchase on the Site is governed by the general terms and conditions applicable on the date of the order.
By validating your order, you unreservedly accept the current General Terms after having read them. By accessing the Site, you agree to comply with these terms and conditions.
It is specified that these terms govern the sale of Image Republic products on the Site.
ARTICLE 2. USE OF THE SITE
To use the Site, you must be at least 18 years old, legally capable of entering into contracts, and use the Site in accordance with these General Terms.
You guarantee the truthfulness and accuracy of the information you provide on the Site.
Image Republic reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to a previous order.
The Site is available in French and English. You can change the language on the Site’s homepage.
1. Essential Characteristics of the Products
The products sold on the Site include certified prints, postcard box sets, or any other product manufactured and offered by Image Republic.
These artistic creations are expressions of the authors' creativity.
Prices are listed in euros, all taxes included (VAT and other taxes), excluding processing and shipping fees.
If you order from a country other than mainland France, you are considered the importer of the products ordered.
Customs duties, local taxes, import duties, or state taxes may be due. These fees and charges are not the responsibility of Image Republic and are your sole responsibility, both in terms of declarations and payments to the competent authorities in your country. Please inquire in advance with the relevant authorities.
Image Republic reserves the right to change its prices at any time. Products will be billed based on the rates in effect at the time the order is recorded, subject to availability.
The products remain the property of Image Republic until full payment is received.
2. Placing an Order
To place an order, follow these steps:
• View the product page and click “Add to cart.”
• On the “Cart” page, you can view selected items, change quantities, or remove items.
• Proceed to login or create a customer account.
• Choose your delivery method; a link allows you to modify your order.
• Review your order summary and select a payment method. Check that all elements are correct.
• Accept the General Terms and Conditions by checking the appropriate box.
• Pay using one of the available payment methods.
• The contract is concluded once payment is confirmed by the bank.
• A confirmation email will be sent shortly after.
3. Payment Methods
You can pay for your purchases:
· By credit card: Visa, MasterCard
· Via PayPal
4. Payment Security
For card payments, transactions are processed by Ogone via Crédit Mutuel's payment system.
Bank data is encrypted (SSL – Secure Socket Layer).
Your payment information (card number, expiry date) is never transmitted to Image Republic.
5. Proof
Data recorded by the Site constitutes proof of all transactions between the Site and its customers.
Data recorded by Crédit Mutuel’s payment system is the sole valid proof of financial transactions.
6. Order Processing and Delivery
Orders placed Monday to Friday (excluding public holidays) are shipped within 48 hours, subject to manufacturing times. Products marked "OUT OF STOCK" cannot be ordered.
7. Shipping Address
Image Republic ships to mainland France, EU countries, and any countries served by Colissimo or its partners.
Products are delivered to the shipping address provided during ordering, which may differ from the billing address.
Delivery time includes product dispatch time plus processing and transit time.
Address changes after ordering are generally not possible. However, contact us by email or phone to discuss possible adjustments.
8. Delivery Methods and Times
Available delivery methods depend on the quantity, size, and destination of the order.
If items vary in size, the largest item determines the delivery method.
Image Republic reserves the right to choose the carrier.
Delivery time depends on the carrier, and no compensation will be granted for delays.
9. Shipping Costs
Shipping costs vary based on country, delivery method, and number/format of items.
10. Order Receipt
Upon delivery, check the condition of the prints. If someone else receives it for you, ask them to check the contents.
If there's an issue, return the package to the delivery person with a note describing the problem, and contact customer service the same day.
With Colissimo, the package may be delivered to your doorstep rather than inside your home.
If the package is accepted without issue, any claim for damage or loss must be made within 3 days (excluding holidays) by formal notice or registered mail (Art. L133-3 of the French Commercial Code).
11. Right of Withdrawal
In accordance with legal provisions, individual customers have a 14-day right of withdrawal without having to justify or pay penalties. This does not apply to business orders.
Contact customer service for return instructions. You will have 10 days to return the item in its original packaging.
• If delivered by Colissimo, returns must also be via Colissimo (return costs are your responsibility).
Cash-on-delivery returns are not accepted.
Image Republic will refund the returned items (excluding initial shipping fees) within 15 days of receipt via the original payment method.
12. Right of Return
If the received items do not match the order, contact customer service for instructions.
Image Republic will exchange the damaged item, subject to stock availability.
In this case only, return and re-shipping costs are covered by Image Republic.
13. Customer Service and Complaints
For any information or questions, customer service is available Monday to Friday, 10 a.m.–1 p.m. and 2 p.m.–6 p.m. (France):
+33 (0)1 44 50 14 10
ARTICLE 3. FORCE MAJEURE
Pursuant to Article 1148 of the French Civil Code, Image Republic cannot be held liable for any delay or failure due to force majeure.
ARTICLE 4. PERSONAL DATA
Automated processing of personal data has been declared to CNIL under number 1280165.
Your data may be shared with companies involved in fulfilling your order.
They are also retained for security and legal compliance, and to improve our services and communication.
You can modify your preferences in your customer account or by writing to:
Image Republic
4 rue du Cherche-Midi
75006 Paris
You can also access and modify your data through your customer account.
ARTICLE 5. LIABILITY AND WARRANTIES
Products comply with current French laws.
Image Republic strives to ensure accuracy and updates of the Site's information, but cannot guarantee it.
Image Republic disclaims liability for site interruptions, bugs, inaccuracies, or damages resulting from third-party intrusions.
The Site may contain links to third-party websites. Image Republic is not responsible for their content or accessibility.
Image Republic cannot be held responsible for damages arising from use or inability to use the Site or for any malfunction of software.
Image Republic will honor all applicable legal warranties.
As products comply with French law, it is your responsibility to check import regulations in the country of delivery.
ARTICLE 6. INTELLECTUAL PROPERTY
1. Rights to the Works
The artist retains copyright to their creations under French law.
Reproduction and display rights belong to the artists and Image Republic jointly.
Any use requires their authorization.
Only private use is authorized under French intellectual property law, unless otherwise specified.
2. Intellectual Property Rights
All elements of the Site, including but not limited to prints, images, illustrations, text, videos, logos, trademarks, models, and software, are protected by intellectual property laws.
All content belongs to Image Republic or is used with permission.
Any reproduction or representation, in whole or in part, of the Site or its content is strictly prohibited and constitutes copyright/trademark/design infringement, punishable by up to two years' imprisonment and fines.
ARTICLE 7. APPLICABLE LAW
These terms are governed by French law.
They are available in the language of the Site or in English.
In the event of a dispute, Image Republic and the User agree to seek an amicable resolution before pursuing legal action.
Only French courts shall have jurisdiction.
Updated: May 2025